I have a Samsung Galaxy S5. Dropped it on the floor today. The screen is black and when I try to turn it on the buttons light up sometimes but the screen stays black. What should I do? There are many important files stored on my S5. How can I recover data from Samsung Galaxy S5 with black screen?
Sometimes your Samsung device will have a black screen after you have turned on the smartphone. The problem is that the Samsung Galaxy buttons light up like normal, but the screen remains black and nothing is showing up. As a result, many users struggle to recover data from Samsung phone with black screen and get back their contacts, text messages, photos and videos and other files.Here you will be shown how to recover data from black screen Samsung phone. You can read and learn the detailed guides and try to rescue all your files from black screen Samsung Galaxy.
Samsung Broken Data Recovery program empowers you to recover contacts, text messages, call logs, WhatsApp messages, photos, videos, music, documents and more from Samsung phone and tablets, including Galaxy S3/S4/S5/S6/S7/S7 Edge, Galaxy A5/A7/A9, Galaxy Note 3/4/5, Samsung Captivate, Samsung Infuse, Galaxy Nexus, Samsung Epic 4G Touch and Galaxy Tab. Even though you cannot enter your Samsung system, your Samsung device screen is broken, your Samsung Galaxy suffers from water damaged or the touch screen is unusable, the program can make the data on the Samsung phone accessible and recoverable.
Launch Samsung Broken Data Recovery after downloading and installation. Then, connect your Samsung Galaxy phone to PC or Mac. You’ll see the window shown in the picture below. Now, find and click "Android Broken Data Recovery" option.
Here, Contacts, Messaging, WhatsApp messages & attachments, Gallery, Audio, Videos and Documents are supported to retrieve. You can select what you need.
Then you can see two different types of broken phone. One is "Touch cannot be used or cannot enter the system" while another is "Black screen or broken screen". You should choose the second mode if your Samsung screen is black.
Then, select your phone name and model in the next window and click "Next" button to continue.
Now you are asked to enter your black screen Samsung device into Download Mode.
1.Turn off your device;
2.Press and hold Volume down, Power and Home button simultaneously;
3.Press the Volume up button.
After entered the "Download mode", the software will start downloading recovery package. When the process is complete, you can see all data stored on your Samsung phone listed out in categories.
Preview and select data you want to restore and click "Recover" to get them back on your computer.
That’s all. Your data has been restored from black screen Samsung phone successfully!By the way, it's highly recommended for you to make backup of your Samsung phone data in case that you lost them by mistake.